The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Top room amenities include a minibar, air conditioning, and a flat screen TV. Bedspread and decorative pillows were saved. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Overall a well run and managed first class resort and a credit to this small group of hotels. In response to your concerns, we regret that the service was not up to your expectation. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. Variety of restaurants and quality and selection of food exceeds expactions. We had a fabulous Easter break at the Long Beach resort. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Review collected in partnership with this hotel. Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. The Names of them are Vimal the Magic Rum Mixer, Oudaye, Toory, Koushal and Deevesh. There are plenty of toys, activities, anything that you can think about. This Team is so friendly and nice and it was a pleasure to order our Drinks there. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. The beach is beautiful with good snorkeling and lovely white sand. The staff is exceptionally kind and caring. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Constance Belle Mare Plage: Magical Mauritius - See 6,966 traveler reviews, 8,637 candid photos, and great deals for Constance Belle Mare Plage at Tripadvisor. Not quite a 5 star hotel ,but still a lot to recommend it. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Warm regards, Christian Jaquier. Eventually i don't regret spending my birthday there. Tripadvisor performs checks on reviews. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Is parking available at Long Beach Mauritius? It was a great experience with Hotel Long Beach. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Overall service quality is outstanding. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. beach is very nice. Long Beach Mauritius: high service quality and best food; rooms worn out and renovation required. Fantastic food and very friendly staff. But take. What are some of the property amenities at Long Beach Mauritius? high service quality and best food; rooms worn out and renovation required. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. Own or manage this property? Warmest regards, Christian Jaquier. Do not miss also to treat yourself well at the Spa. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. 1 miles from property. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Thank you for your appreciation, excellent rating and high recommendation. high service quality and best food; rooms worn out and renovation required. Special thanks must got to Morna and Isabelle who appeared to go above and beyond the call of duty to make my daughters wedding a very special occasion indeed and we all felt very special. Cannot recommend this place enough! Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. team. Didnt rate the breakfast experience very highly as there was a bottle neck by the egg section which caused a bit of a crush. What are some of the property amenities at Long Beach Mauritius? Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Own or manage this property? From the moment we arrived, the service, friendliness of the staff and facilities were without exception. with and not the guest to deal with it. So, so grateful. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Yes, Long Beach Mauritius offers airport transportation for guests. Variety of restaurants and quality and selection of food exceeds expactions. This is not how you treat guests. Bedspread and decorative pillows were saved. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Thank you for your appreciation, excellent rating and high recommendation. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. Water sports like sailing, kayak, etc are included in AI package. The staff is exceptionally kind and caring. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. Does Long Beach Mauritius have airport transportation? I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. Also the room does not look like in the pictures. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,523 traveller reviews, 7,341 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. They bring you tea but no cups, etc. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. Lock in a great price for your next stay Get instant confirmation with FREE cancellation on all accommodations Free concierge service available when booking this property Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Please see our partners for more details. Well, the staff simply made our experience beyond perfect and treated the bride and groom wonderfully. His customer service is excellent and his kindness is beyond expected. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. These above mentioned concerns were raised to the Management for actions to be taken. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. From the waiting staff, the bar, the beach all done with a smile. Going to breakfast half an hour before they close is too late for some dishes? This place is truly amazing. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. We are a family with 3 children ages 8, 6 and 18 months. We've just returned from a beautiful family holiday at Long Beach. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). At Long Beach, we've got something for everyone. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. I am glad to read that you have spent beautiful moments at our resort and that the facilities and services were to your holiday convenience. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. Looking forward to welcome you in a nearest future at Long Beach Mauritius. Fantastic, Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We highly value our guests feedback as this is what supports us in our efforts of improving the level of service and standards. 2,800 feet from property. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. From the moment of our arrival to the moment we left the service at the hotel was impeccable. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. to many issues in the room.renovation required. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Hotel services was great. We will stay here until next week, but will not come back if things do not change. They bring you tea but no cups, etc. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. This is not how you treat guests. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. Room types may vary. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. . Thank you for your excellent feedback, which I will be delighted to share with my team. Long Beach. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. more. We shall surely share your comments with the whole team which shall definitely act as a boost. I was having a few massages and facial rituals, all very relaxing and refreshing. Again taking the stress out of a difficult situation. You will love it as we did! He made sure that we enjoy the hotel at the maximum and we certainly did. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). We are glad to hear that you discovered the water activities with enthusiasm. Anahita Golf course one of the best. They did not use the kids club but we had rave reviews from friends. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Next: the breakfast buffet. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. A playground resort by day and night, it's all about music, art, food and wellbeing. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. We will share your reviews with all the staff, specially with Oliver and it will definitely a boost for all of us. Warmest regards, Christian Jaquier. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. The hotel is fabulous in many ways. Our room was very nice but had a bit of a funny smell in the wardrobe. A manager for example. Overall a well run and managed first class resort and a credit to this small group of hotels. It is a relatively small hotel, and in the beach there isnt many people around. Does Long Beach Mauritius have airport transportation? I do hope that we may welcome you back in the future for a better experience. We look forward to welcoming you back to your home away from home in the not so distant future. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. We shall surely share your comments with the whole team which shall definitely act as a boost. Facilities were quite good but some in need of TLC. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. A manager for example. Conclude your experience by . I was having a few massages and facial rituals, all very relaxing and refreshing. No pressure! We look forward to welcoming you back to your home away from home in the not so distant future. Thank you for your appreciation, excellent rating and high recommendation. They dont realize when you sit down at breakfast. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Pool and beach experience both fantastic. Your ratings have been shared with the team and surely we all look forward to the pleasure of welcoming you back to our shores. The beach is calm and like a carribean dream. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Read more We look forward welcoming you back very soon. Looking forward welcoming you back very soon. The Long Beach Hotel had various activities and honeymoon privileges. Looking forward to welcome you back for another great moment. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Warmest regards, Christian Jaquier. Coastal Road, Belle Mare, Mauritius 41601. I look forward to welcome you for other great moments. Own or manage this property? Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. There are more places to choose from in the, Coastal Road, Belle Mare, Mauritius 41601. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. From the moment of our arrival to the moment we left the service at the hotel was impeccable. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. Read more Write a review Showing 1 - 25 Next page Reviewed: 31 December 2022 Patricia United States 6 reviews To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. I wished that she was living closer to where I am but we will surely be back. Top room amenities include a minibar, air conditioning, and a flat screen TV. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. We actually had an issue with our A/C for the whole week. So, so grateful. Long Beach just oozes cool it combines carefree, elegant living with a blend of contemporary architecture and tropical landscape. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,622 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews See more questions & answers about this hotel from the Tripadvisor community. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made.